Reveni Assistant NEW

Your brand,
always available.

Our conversational assistant doesn't simulate knowing your store. It actually knows it: inventory, shipping, returns, sizing. And it acts on behalf of your brand, with your name and your personality.

Resolved in 8s
Return automated
Sized correctly
T
Tailor Online · replies in seconds
Hi, I bought something 4 days ago, where is my order?
Sure, I'll help. Give me your order number and email.
Order #ORD-2369 left our warehouse yesterday, arriving tomorrow before 2pm. ✓
Ask anything…
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What's yours called?

Share your details and one of our team will be in touch.

Assistants already live with us

Alexa, Siri, Google, and… yours?

Alexa
The weather while you have breakfast
Siri
The pasta timer
Google
Friday's route
And yours?
When your customer needs an answer at 11pm

Every great brand will have its AI. The smartest ones already do.

What it is

Not an FAQ chatbot. An intelligence layer connected to your operations.

The AI we're launching already exists, already works, already helps. And it does so as naturally as asking Siri to set a timer.

Generic chatbots know nothing. Ask where your order is and they tell you to call support. Ask about a size and they send you to the footer.

Reveni Assistant is connected in real time to your inventory, your shipments, and your policies.

Generic chatbots

"Where is my order?" → "Please contact support." Dead end. Frustrated customer. Ticket queue.

Reveni Assistant

"Where is my order?" → "ORD-2369 leaves the warehouse today, arrives tomorrow 2pm." Resolved. No ticket. No wait.

Real conversations

This is how it responds, converts, and builds loyalty.

Three real customer scenarios, every reply grounded in your live data, your policies, and your brand voice.

T
Tailor Online · replies in seconds
Three modules. One platform.

The entire customer journey, covered end to end.

From the first "do you have this in blue?" to return tracking. One assistant, connected to your entire operation.

Reveni Assistant

A chatbot that actually knows what's happening in your store. Resolves pre- and post-purchase questions, tracks orders, manages returns, and recommends sizes, connected in real time to your inventory and shipments.

WISMO in seconds Auto returns Recommendations 24/7

Virtual Try-On

The customer uploads a photo and sees the garment on them in seconds. Available as a standalone widget on the product page, or embedded in the chatbot. Reduces sizing-related returns by up to 30% before the order is even placed.

On product page Inside the chat Auto validation
Activate independently as a product-page button, or integrate inside the assistant.

AI inside operations

Reveni's intelligence doesn't stop at the chat. It works inside your dashboard too: classifies inventory with HS and HTS codes for customs, and proposes your return policy rules, without touching code.

HS/HTS codes Rules editor Real-time validation No code
AI inside your dashboard

AI doesn't just talk to your customers. It works for you too.

Two AI-powered tools that eliminate high-cost, low-value manual tasks, directly inside your operations.

AI inventory classification

The AI analyzes each SKU and suggests HS/HTS codes for international customs clearance. Visual confidence indicators, match, missing, discrepancy, invalid. Accept or dismiss in bulk.

Linen Shirt, Cobalt Blue
6205.20
Wool Trousers, Charcoal
6203.41
Silk Slip Dress
6204.43
!
Cotton Tee, Heather Grey
6109.10
Leather Belt, Tan
?

"I select the products, the AI classifies, I validate with one click. Hours became minutes."

Return rules editor

An advanced rules engine to build any returns logic without code. The AI proposes rules from your catalog and patterns: VIP extensions, fraud blocks, additional fees, forced refund methods.

If customer = VIP then return window 60 days
If order value > €300 and 3+ returns last 90d then flag for review
If category = sale then store credit only

"The AI proposed the base rules from my data. I only had to adjust the exceptions."

AI shipment messaging

When an alert or urgent action is detected on a shipment, the AI drafts the message. Customer outreach in your brand voice, carrier escalations as structured technical briefs. CS agents review and send in one click.

Customer update Drafted in brand tone
Carrier incident Structured handoff
CS agent Review & send, one click

"Detection to outreach used to take minutes. Now it's a click. Same quality across the team."

Your brand, your name

Your assistant carries your brand's name.

The name isn't just a detail. It's a statement. Your customers aren't talking to a bot, they're talking to someone from your brand. With your tone, your personality, and your name.

Victoria Beckham
Victoria
Silbon
Silbon
Your brand
Name Avatar Brand colors Tone of voice Custom instructions No code
T
Tailor Brand assistant, always on duty
Name Tailor
Tone of voice Warm · Concise · British English
Brand color #003C46
Channels Web · WhatsApp · Email
Custom instructions Loaded ✓
Your dashboard

Every conversation, an opportunity to improve.

Everything the assistant learns becomes data for you. Trends, customer sentiment, operational alerts, in real time.

6
Real-time KPIs

Volume, sentiment, self-service rate, average response time, visible at a glance, refreshed live.

Conversation history

Filterable, exportable, with an AI summary per session so you spot patterns in seconds.

AI
Executive report

Trends, operational alerts, and predicted NPS, generated automatically, weekly to your inbox.